Administration

Usage and billing

Plan management

The process for changing your Continual plan varies depending on your current plan:

• Developer or Team Plan customers: You can modify your plan directly from the Billing & Usage page within your workspace settings. Simply navigate to the settings, select the "Manage plan" tab, and choose the desired plan.

• Enterprise Plan customers: To change your plan, please reach out to your dedicated account team or send an email to support@continual.ai. Our team will assist you in selecting the plan that best fits your needs and guide you through the process.

If you are a new customer and would like more information about Continual's pricing and billing, please don't hesitate to contact us at sales@continual.ai. We'll be happy to provide you with detailed information and help you choose the most suitable plan for your requirements.

Single sign-on

Continual offers support for SAML-based Single Sign-On (SSO) for enterprise customers. SSO allows your team members to securely access Continual using their existing organizational credentials, streamlining the login process and enhancing security.

To enable SAML SSO for your workspace, please follow these steps:

1. Contact our support team at support@continual.ai and express your interest in setting up SAML SSO.
2. Provide the necessary information, such as your organization's identity provider (IdP) details and any specific configuration requirements.
3. Our team will guide you through the setup process, including configuring your IdP and providing you with the required Continual SSO metadata.
4. Once the configuration is complete, your team members will be able to log in to Continual using their organizational SSO credentials.

Enabling SAML SSO offers several benefits:

• Enhanced security: SSO ensures that access to Continual is controlled through your organization's centralized identity management system, reducing the risk of unauthorized access.
• Improved user experience: Team members can access Continual without the need to remember separate credentials, simplifying the login process and reducing password fatigue.
• Centralized user management: SSO allows you to manage user access to Continual directly from your organization's identity provider, streamlining user provisioning and deprovisioning.

If you have any questions or need assistance with setting up SAML SSO for your workspace, please don't hesitate to reach out to our support team at support@continual.ai.

Support and resources

If you have any questions, issues, or need assistance with administering your Continual workspace, there are several resources available to you:

• Documentation: Refer to the Continual documentation for detailed guides and information on various features and functionalities.
• Support: Contact our support team at support@continual.ai for any technical issues, questions, or concerns. We're here to help you make the most of Continual.
• Sales: If you have inquiries related to pricing, billing, or upgrading your plan, reach out to our sales team at sales@continual.ai.

At Continual, we're committed to providing you with the tools and support you need to successfully build and deploy AI copilots. If there's anything we can do to assist you further, please don't hesitate to let us know.